Exchange & Return Policy

At AKS, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a fair and simple exchange and return process in accordance with the policy below.

Eligibility for Exchange & Return

• Exchange or return requests must be made within 7 days of receiving the order.

• Items must be unused, unworn, and in original condition, with all tags, cases, and packaging intact.

• Products showing signs of use, damage, or alteration will not be eligible for exchange or return.

• Clearance or sale items are non-returnable and non-exchangeable, unless damaged on arrival.

Exchange Policy

• Exchanges are subject to product availability.

• If the requested item is out of stock, a store credit or alternative product may be offered.

• Customers are responsible for return shipping costs unless the item is defective or incorrectly delivered.

Return & Refund Policy

• Once the returned item is received and inspected, we will notify you of the approval status.

• Approved returns will be refunded via the original payment method or store credit within 7–10 business days.

• Shipping charges are non-refundable, unless the return is due to our error.

Damaged or Wrong Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or video evidence. We will arrange a replacement or refund at no extra cost.

How to Request an Exchange or Return

To initiate a return or exchange, please contact us with:

• Order number

• Product details

• Reason for return or exchange

Email: myakspk@gmail.com
Website: https://myaks.pk

Policy Updates

AKS reserves the right to modify this policy at any time without prior notice. Updated terms will always be available on this page.